Mark Jaundoo is a Senior Vice President & Chief Digital Officer at Amerant Bank, leading the bank’s digital strategies and operations. In this role, he and his team are responsible for cultivating an innovative banking environment that drives increased customer and employee satisfaction levels through digital adoption and strategic utilization of data for decision-making insights across the organization.
Mark has a robust background in corporate bank strategy and digital transformation. He has helped banks identify new ways to curate and drive growth, improve change management, and leverage technologies that result in increased digital adoption, organizational alignment, and measurable ROI.
Before Amerant, Mark worked in financial services consulting at Silverline. In this position, Mark was responsible for helping banks and credit unions across the United States establish and implement digital transformations aimed at increasing digital adoption and bottom-line revenue while lowering efficiency ratios. Before Silverline, Mark was the head of Digital Transformation at City National Bank of Florida, responsible for the program’s vision, delivery, and execution. Mark has also led transformation initiatives at First Horizon Bank (formerly IberiaBank) and Sabadell Bank. Throughout his tenure in banking, Mark has also played crucial roles in four bank acquisitions, establishing and maintaining digital banks, and leading digital marketing and commercial planning areas.
Mark has a Bachelor of Business Administration degree from the University of Miami. In his spare time, Mark enjoys practicing martial arts and skiing.